Customer Portal - CDR Delays
Mar 8, 08:29 ESTResolved - This incident has been resolved.Mar 7, 21:57 ESTMonitoring - A fix has been implemented and we are monitoring the results.Mar 7, 20:59 ESTInvestigating - We are currently...
View ArticleInbound CNAM
Apr 7, 08:39 EDTResolved - This incident has been resolved.Apr 6, 23:18 EDTMonitoring - We’ve successfully implemented mitigation, and we’re currently monitoring for stability.Apr 6, 11:35...
View ArticleSIP.US Portal Maintenance
May 13, 03:00 EDTCompleted - The scheduled maintenance has been completed.May 12, 23:00 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 1,...
View ArticleInbound faxes
Jul 7, 17:44 EDTResolved - This incident has been resolved.Jul 7, 15:04 EDTMonitoring - A fix has been implemented and we are monitoring the results.Jul 7, 14:02 EDTInvestigating - Currently some...
View ArticleSIP.US Portal Maintenance
Jul 27, 00:00 EDTCompleted - The scheduled maintenance has been completed.Jul 26, 22:01 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 26,...
View ArticleOutbound Calling
Aug 7, 17:40 EDTResolved - This incident has been resolved.Aug 7, 15:50 EDTMonitoring - A fix has been implemented and we are monitoring the results.Aug 7, 15:14 EDTInvestigating - A portion of...
View ArticlePortal and gateway connectivity issues
Aug 18, 20:06 EDTResolved - This incident has been resolved.Aug 18, 18:16 EDTMonitoring - We have connectivity for the customer portal and the impacted gateway. Monitoring.Aug 18, 17:48...
View ArticleNetwork Maintenance
Aug 19, 00:00 EDTCompleted - The scheduled maintenance has been completed.Aug 18, 21:00 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 17,...
View ArticleSIP.US Portal Maintenance
Aug 23, 00:30 EDTCompleted - The scheduled maintenance has been completed.Aug 23, 00:00 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 22,...
View ArticleSIP.US Portal Maintenance
Aug 26, 01:00 EDTCompleted - The scheduled maintenance has been completed.Aug 25, 23:00 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 24,...
View ArticleDID editing
Sep 25, 15:11 EDTResolved - This incident has been resolved.Sep 25, 12:20 EDTInvestigating - We are investigating an issue that customers are unable to edit DIDs.
View ArticleSIP.US Portal Maintenance
Oct 7, 03:01 EDTCompleted - The scheduled maintenance has been completed.Oct 7, 01:00 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 28, 10:58...
View ArticleSIP.US Portal Maintenance
Oct 14, 03:01 EDTCompleted - The scheduled maintenance has been completed.Oct 14, 01:00 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 11,...
View ArticleFax to Email Failures
Jan 4, 18:08 ESTResolved - Our carrier believes this issue is resolved. We have monitored normal fax activity. Please open a ticket with support if you are still experiencing an issue.Jan 4, 15:30...
View ArticleSend and receive failures using FAX ATA
Feb 1, 14:59 ESTResolved - This incident has been resolved.Feb 1, 09:53 ESTMonitoring - A fix has been implemented and we are monitoring the results.Feb 1, 08:49 ESTInvestigating - We are seeing some...
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